Frequently Asked Questions
Everything you need to know about shopping with PARIJAN.
How do I determine the right size for my PARIJAN garment?
Each product page features a detailed size guide with specific measurements. As our collections often feature unique silhouettes, we recommend comparing these measurements against your favorite fitting clothes to ensure a perfect fit.
What is your return and exchange policy?
We offer a 14-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request; once approved, you will receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing times.
Which payment methods do you accept?
PARIJAN accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At PARIJAN, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and deadstock fabrics in our collections to minimize our environmental footprint while maintaining high-quality standards.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.